March 12, 2019

3 Types of Wayfinding Displays


There are 3 main types of wayfinding displays that are utilized throughout the control. These include: digital static wayfinding, interactive wayfinding, and 3D wayfinding. Let's discuss what these options include:

Digital Static Wayfinding

Digital static wayfinding displays provide visitors a point of reference through an electronic map. Visitors are able to locate various places throughout your building, facility or campus. these devices also provide an opportunity to highlight important upcoming events or promotions while the wayfinding display has your visitor's attention. These particular displays are not interactive which keeps the costs down.

Interatctive Wayfinding

Similar to the digital static wayfinding displays, the interactive wayfinding display allows your visitors to click through the map with touch-screen technology. Visitors can select their destination and are provided with an electronic display of how to get to their destination. Promotional messaging and event updates can be tailored specifically to the persons' intended destination.

3D Wayfinding

3D Wayfinding shows visitors a 3D representation of their destination and the route to get there. This dynamic guide is made to impress your visitors while presenting all the information you would find in a digital static wayfinding or interactive wayfinding displays.

February 26, 2019

6 Ways You'll Attract Potential Customers With Digital Signage


Not many people seem to shop at malls or retail shops as much as they used to, due to convenient online shopping at home. But, if you do shop at a mall or strip mall, wouldn’t a digital display catch your eye?

Here are some ways to attract potential customers:

Brand Advertising A video showing popular or trending products or styles might lure people into your store. Watching videos seems to be what’s in right now, as YouTube and Facebook videos engage their audience more. Why not have a few digital displays to entice and awe the crowd? Also, ad campaigns during holidays can be beneficial for your sales.

Digital projectors There are many creative themes to project onto the floors or walls. When it’s Valentine’s Day, think of animated hearts of various reds and pinks on the walls above your product displays. Or summer, with an open floor space that mimics a sandy beach with small ocean tides, that reveal seashells and scurrying crabs. Maybe it’s the winter holiday season, and snowflakes flurry around your cozy window display. How fun!

Promotional Sales If you want to grab the passerby’s attention, digital displays will mesmerize them with a flashing “Buy one get one free” or “50% off everything in the store” along with beautiful graphics/video. It will entice them more than a regular sign, which means increased sales.

Touch Screen Display Imagine walking into a store and being overwhelmed with the amount of products or clothing. How cool would it be to go to the touch screen kiosk and take a quiz that will help you pick your clothing style, and popular shirts to choose from? Or maybe finding products under $25? This interactive display would help with a customer’s positive experience.

Gift Ideas You need to get a gift for your boss, and you stumble upon a retail window that has a video of must haves for Boss’s Day. Well, that sure makes selecting the perfect present much easier. Your child’s birthday is coming up, and the coolest “toy of the year” video plays as you walk nearby, and it’s on sale. Score!

Social Media Marketing We all know that social media plays an important role in influencing sales and promoting your business. Sometimes, people are running around like crazy and don’t have time to walk into your store right now. If your digital screen had your social media pages, website and hashtag info, then that busy mom can take a picture and surf the internet when they have free time. A QR code is another way to get consumers to look your website.

With so many reasons to have digital signs for your store, you will stand out in the retail world.

 

February 5, 2019

DSE 2018 APEX Award Nominee: Coca-Cola

 

 

Coca-Cola had to obtain three patents while developing this innovative technology that consists of 1,715 robotic LED cubes that can be choreographed and paired with digital content. They were awarded two Guinness World records for the sign: 3D Robotic Billboard and the largest 3D robotic billboard!

 

 

January 29, 2019

Microsoft Partners With Kroger

 

 

 

Microsoft partnered with Kroger to create two high-tech grocery stores in Washington and Ohio. The shelfs are filled with digital labels and image recognition cameras.  Their hope is to use digital signage to sell targeted ads to the customers.  While these pilot stores are still in testing stages, you can be sure they'll be upping their game across the nation soon! Check out the video to see how it works!

 

 

 

January 15, 2019

3 future trends set to change the digital signage landscape

Originally posted on DigitalSignageToday - written by Bradley Cooper on January 11, 2019

The Digital Signage Future Trends Report identifies a few key future trends, and we will be focusing on mobile integration, segmentation and dynamic content.

Mobile integration

Many believe the biggest competition for digital signage is a much smaller display: a customer's smartphone. However, these two devices don't need to be rivals, they can also be partners, especially as mobile integration improves.

"We are going to use that phone as a way to better understand the consumer, engaging on multiple personal levels, measuring impact and impressions, delivering content and engaging with the content itself," Rich Ventura, vice president of strategy at NEC Display Solutions, said in a blog on the Digital Signage Today Future Trends Report.

Ventura gave an example of this already taking place in airports. Airports already use a large number of digital menu boards, flight information displays and kiosks. Customers also use their phones to make payments and use wayfinding apps to make their way around the terminal. Airports are making use of this data to drive customers to certain spots where they can receive more information.

"The captured data allows the airport to create the journey and drive the traveler through different areas of the terminal. Thus, they are creating a 1:1 relationship that the traveler will enjoy as a valuable service," Ventura said.

Segmentation

Segmentation is in essence, simply breaking up digital signage content into various parts, based on factors as simple as the time of day or as complex as a customer's actions. Due to this trend, digital signage end users need a lot more content than before. As this trend continues to grow, we will see businesses start to use different strategies to reach customers and gather data.

"Segmentation will also affect the physical placement and strategic purpose of digital signage. Businesses trying to target specific audiences may begin using multiple smaller screens with unique content on each instead of one large screen," Rebecca Dowden, director of marketing at CrownTV, said in a blog on the Digital Signage Today Future Trends Report. "This shift in placement will reflect a rising shift in purpose as digital signage becomes an entirely new channel for communication instead of simply replacing traditional signage."

In order to serve their audiences, companies will need to do more customer profiling to discover exactly how to reach them. This will in turn, drive the demand for more engaging content, such as live social media feeds and weather.

"Some digital signage software packages have already begun offering app integrations with live weather, social media and more. But in 2018, the industry will see more API partnerships and plug-in integrations that will make content creation as quick as a few clicks," Dowden said.

Dynamic content

Both of the previous trends are closely related to this trend of more dynamic, relevant content. Companies are diving in, trying to find new ways to deliver better content, such as facial recognition software and traffic patterns. End users realize they need to stand out to avoid turning into another annoyance to customers.

"The technology has lost its novelty and is now an accepted — sometimes even expected — part of the customer-facing business landscape. So, it has gone well past the time or place in which its mere presence was enough to provoke a 'wow factor,' to a time and place at which it is in danger of becoming part of the background noise that consumers unconsciously edit out of their attention zones," Christopher Hall, managing director of the Interactive Customer Experience Association, said in a blog on the report.

Digital signage, however, will be coming up to the plate armed with more advanced AI solutions to target consumers with truly personalized, dynamic content. Companies are already doing this to lesser degrees. For example, retailers are now using smart beacons to identify customer walking patterns and deliver the best advertising messages. Other companies are experimenting with content that is triggered by customers interacting with a product.

Customers are also getting increasingly more comfortable with the idea of AI guiding their experience. Hall cites, for example, a report from Oracle that found 62 percent of hotel guests already approve of facial recognition technology along with 49 percent of restaurant customers.

This means we are not far away from a world where digital signage can greet a customer by name and give them content unique to their personalized taste.

To learn more about digital signage future trends, click here to download the Digital Signage Today Future Trends Report.

 

November 20, 2018

Project Everyone Has Big Global Goals

 

Eye spy with my little eye...

           an inspiring story of "Project Everyone".

"Project Everyone seeks to put the power of great communications behind The Sustainable Development Goals (also known as the Global Goals), accelerating the creation of a fairer world by 2030, where extreme poverty has been eradicated, climate change is properly addressed and injustice and inequality are unacceptable."

As a part of their tactic for dispersing the information about Project Everyone and their Global Goals, they are aiming to provide the largest advertising campaign which includes the use of digital signage!

You can follow their adventure on the Project Everyone Facebook   page.


 

October 30, 2018

Digital signage helps firefighters save lives

Originally posted on www.digitalsignagetoday.com on | by Bradley Cooper


Digital signage isn't just for advertisements; it can also supply lifesaving information. One example of this is the FireRescueTV platform, designed specifically for firefighters. Martin Grube, executive producer of FireRescueTV, created the platform to help firefighters train, get information on fires in progress and relax with entertaining content.

Digital Signage Today spoke with Grube to learn more about this platform.

Q. What kind of content does FireRescueTV offer?

A. I was a firefighter for over 35 years. My vision was to provide on-duty firefighters an easy-to-access library of training videos and provide a 24-hour loop of entertaining content catering to firefighters. Content such as fire house cooking, fire history, new firefighting equipment and new fire apparatus are just a few videos broadcast on the FRTV screen. Training videos created by firefighters out in the field are also added to the library along with FEMA, and other government first responder videos buried on the web are now easily accessed on the FRTV system.

Q. What is the primary benefit for fire stations?

A. There is a tremendous amount of information that is relayed to fire stations daily through emails, phone calls and paperwork. However, fire officers must log in, read each email, print and then post or verbally tell members of pertinent news. This information is fluid and constantly changing, and because firefighters work 24 hours a day, this information must be updated quickly. FireRescueTV allows the fire officers to send messages to one or all their fire stations in seconds. The data is updated on the screen and the information and meeting reminders rotate every 90 seconds.

Firefighters are required to perform a mandatory one-hour daily drill while on duty. Training never ends in the fire station, and many times, the shift begins with a morning muster and quick drill or safety talk over coffee. FRTV offers a complete library of over 300 content-based video drills on demand. Topics such as safety, EMT, HazMat are some of the categories. They simply use the provided touchpad (mouse) to access these drills that are streamed from the FRTV server. These drills are changed often to keep the content fresh.

FireRescueTV has partnered with the National Oceanic Atmospheric Administration weather and the local weather for that client's zip code is displayed on the their FRTV screen every 15 minutes.

FireRescueTV has a working relationship with first responder news agencies and over 150 freelance news reporters and photographers who send in breaking news to FRTV. This news is fact checked and then placed on the FireRescueTV exclusive news crawl on the bottom of the FRTV screen.

Every fire station has a U.S. flag pole. Therefore, FRTV has placed a U.S. flag status widget on the bottom position of the screen to provide firefighters the proper flag status; full staff or half staff for the day.

Q. Do you provide a CMS for the fire stations?

A. FireRescueTV allows the fire officers full access to the message portion of the FRTV screen where critical station data and events are posted. Street closures, broken fire hydrants, upcoming training sessions can all be posted by the fire chief via a web portal or by using the free FRTV app.

The firefighters in the station have full access to the video library of training videos and new equipment product videos. The client does not have any control over the software other than posting messages. However, if they produce their own video content and want to share it with other firefighters, they send it to FRTV and we add it to the library and recognize the department for their submission.

Q. What type of displays do you use?

A. FireRescueTV has an account with a national electronics retailer and we order a 43-inch display nearest the new client location and they handle the delivery and drop off. This reduces the expense of storage of displays and shipping costs. We just ship the media player to the address. It is a plug and play system.

Q.How does the platform improve staff morale or help improve response times?

A. FireRescueTV allows volunteer firefighters to have easy access to content-based training every time they stop into their fire station. They do not have to drive to sit in a classroom for lecture. It is always available to fit their time schedules. They city career firefighters who are on duty for a 20-hour period can also obtain the lecture portion of training in their station, on duty and still available for calls in their area. This saves time and money.

Our software will also allow for the 911 CAD from their area to be fed onto the FRTV screen. It provides the firefighters the address to the calls as they are dispatched to.

Our software upgrade now will allow firefighters to post up to five JPEG images on the screen such as fires that they responded to, new truck photos or department history photos. This will greatly improve staff morale.

Q. What is the cost of FireRescueTV?

A. For $1,495, the fire station is shipped a media player with a 12-hour loop of content, a 43-inch display, an HDMI cable and a touchpad to access the video content on-demand. The screen comes with a stand mount or is hung on the wall by a team of two strong firefighters. The monthly service fee is only $19. Grube knows fire department budgets are limited and wanted to keep the monthly service very low and affordable.

The secondary revenue stream is from advertising. With the decline in print over the past decade, firefighters do not get fire related magazines to the station. Many magazines are going digital and firefighters have a vast amount of time between calls at the station. Fire equipment manufacturers and service providers are looking or ways to reach this multi-billion-dollar vertical market. FRTV offers these sponsors free production costs to develop their 60-second commercial that is broadcast every hour in every screen. Only fire related commercials are on the FRTV screens.


October 16, 2018

Content Becomes More Responsive



Digital Signage trends have continually moved towards a more personalized and interactive experience when a customer engages with screens.  This has come a long way from the start of digital signage that simply showed digital imagery.  With todays growing need for interactivity - we will continue to see this trend grow throughout the remainder of 2018.

Displays now have sensors inside of them that can feed data back to the company or trigger special ads to appear on the screen.  For example, does it look like rain? The ad can change over to show umbrellas on sale! Sunny conditions ahead? Advertisements for a local park may appear.

The options are endless...how will you enhance your signage for the remainder of 2018?

August 21, 2018

Visualize The Future With Digital Signage

Originally posted on Forbes.com By Jose Avalos

Businesses intent on galvanizing customers to patronize physical stores are faced with the challenge of how best to understand their customers, strengthen their brand identity, increase efficiency, boost revenue and reduce costs.

One of the tools for overcoming these challenges is digital signage. Today, smart signs and interactive kiosks offer companies the ability to capture customer data in real-time, and to offer personalized recommendations based on individual preferences.


Digital signage is being used today by advertisers who want to customize messaging to target particular demographic segments. INTEL

A case in point are quick-service restaurants, which are installing self-ordering kiosks to better serve and understand their customers. Fast-food giant Wendy’s, for example, installed more than 1,000 self-ordering kiosks in the U.S. last year, in a move that underscores the growing popularity of this new breed of smart kiosks.

The adoption of innovative technology is expected to lower costs while increasing sales and customer satisfaction. In the case of the fast food industry, interactive kiosks are boosting total sales per transaction. The ability to collect real-time data facilitates everything from targeted marketing and more informed decision-making to better customer experiences and higher profitability.

The Connection Between Advertising And Outcomes

Digital signage is being used today by advertisers who want to customize messaging to target particular demographic segments. Accurate tracking requires, for example, the ability for a sign to distinguish the difference between a 25-year-old woman and a 55-year-old man.

Using facial detection technology and artificial intelligence (AI), different ads can be displayed based on an analysis of who has just walked into a store or stopped in front of a store window. That can mean higher conversions that ultimately boost bottom line.

Data being collected from digital signage is completely anonymous, with the results aggregated for specific demographic groups, but not individualized. But now, some retailers, such as Lolli & Pops, are testing the ability to identify and target individual loyalty program members — who have opted-in — as they walk into a store. Privacy is, of course, an important consideration. Businesses should ensure that their advertising and marketing meets applicable local laws and are respectful of individual customers.

Ultimately, AI-driven analytics will enable advertisers to track whether a customer made a purchase related to a customized ad they saw. Ad attribution, which connects the promotion with the outcome, is the Holy Grail for both retailers and advertising agencies.

The ability to connect the dots between advertising and outcomes is essential for companies investing in kiosks and digital signage. As advertisers gain a better understanding of how digital signs can deliver ROI, it will enable them to best use this technology to personalize customer experiences and increase bottom line.

Investing In Digital Signage

Whether it is digital signage or interactive kiosks, companies that are investing in this technology should ensure that their systems can scale and grow with their needs. It’s important to make sure the technology being implemented can handle future growth, and easily accommodate new capabilities. It also is essential to be able to add new features with software upgrades, rather than having to invest in new hardware.

The Intel Smart Display Module (SDM), for example, offers a scalable media player solution that is optimized for digital signage, kiosks, and point of sale systems. It accommodates a wide range of processors — from the Atom to Core i7 — and can handle whatever workload is required to run smart signs and interactive kiosks. Intel’s innovative visual technologies are making low-power, high performance platforms available for AI-related computing. This facilitates the kind of processing firepower necessary for workload consolidation when managing compute-intensive AI applications.

Visual solutions, such as digital signage and interactive kiosks, enable companies to deliver dynamic content, increase efficiency, and save time and money. Sensors that facilitate the collection of real-time data can now be paired with machine learning systems and IoT connectivity to facilitate data analysis on-the-fly. The result is better targeted advertising, improved customer experiences and, ultimately, positively affecting the bottom line.

To learn more about Intel’s digital signage solutions, visit www.intel.com/digitalsignage.

Jose Avalos heads the leadership and management of Intel’s world-wide retail and digital signage business. He holds an Executive MBA from Harvard Business School, an MSE in Electrical Engineering from Arizona State University, and a BS in Electrical Engineering from University of Illinois at Urbana-Champaign. Follow him @Intel_Jose on Twitter.

July 31, 2018

The Growing Impact of Digital Signage in Retail


Originally posted by Mark Boidman on June 11, 2018 at  www.digitalsignageconnection.com

Digital signage continues to make a powerful statement in retail as we are starting to see more digital displays, including interactive displays, across retailers throughout the country.

Eight out of 10 customers entered a store for the first time due to a digital sign catching their eye, according to a recent survey.

Moreover, the digital signage hardware and software markets are growing quite quickly. Digital signage revenue in the United States today, in terms of equipment, software, and services plus digital signage media revenue, is about a $20 billion market opportunity using estimates based on publicly available data. This number is likely to rise to just over $25 billion by 2019.

That $20 billion includes about $7 billion of media revenue. Taking the media revenue out of the equation leaves roughly $13 billion for equipment, software and services.

Expanding Reach and Falling Costs

More broadly, digital media on screens in public venues reaches more customers than videos on the Internet. It is a powerful statement of the size and scale of digital billboards and digital screens.

Furthermore, the cost of rolling out a digital signage network continues to fall annually by more than 10 percent, and signage penetration across physical locations increases.

In addition to costs coming down, the number of use cases has increased.

Digital menu boards in physical locations, such as quick-service restaurants or coffee shops, are all being converted to digital screens. Menu boards are becoming digital menu boards. Even buffet table displays or paper tags at café food stations are becoming digital screens.

Cruise ships and hotel buffet displays are well positioned for digital, which are huge market opportunities.

Many coffee shops and retail stores want to roll out massive screens right in the entry of their stores to create experiences and shopping environments in the store that level the playing field with online shopping.

This is why more spectacular displays are being rolled out, especially as technology costs to deploy digital signage and retail tech in general are going down.

Many big cities will one day look just like Times Square.

Changing Customer Behavior

What is starting to happen in most retail stores, especially with young people, is that they are tuning out non-digital screens. They are so used to the digital screen in their pocket, and the ability to interact with those screens, that if they do not find that screen experience in a public store, they may not even walk in or feel comfortable shopping there.

This dynamic is dramatically influencing how shopping malls and stores think and react.

Within retail stores now, whether their products are clothes hanging on the wall or displays of food, there are typically digital screens around or above them. These digital screens showcase products, provide information, provide interactivity and can even take the place of a salesperson to provide supplementary information.

With interactive digital screens, you can determine if retailers have your size, the color you want, and/or make a request to have your choice brought to you.

Contextually Relevant Content to Drive Sales

Digital signage is driving sales and engaging customers, and the more you can engage with somebody at the point of sale and provide them with an improved shopping experience, the more likely you are to see increased brand awareness, as well as growth in sales.

More retail stores are deciding to spend money to roll out networks because it is no longer cost-prohibitive for them to do so. They also realize that networks are critical to create the experiential environment in the store necessary to provide a competitive advantage.

It is imperative to remember that digital signage must deliver more than just content; it must also deliver context.

From a consumer’s first impression at a store entrance through the entire retail experience, digital signage has the ability to turn the person who is merely browsing into your newest customer.